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Delivery Information
At Intimo, we are committed to providing a seamless shopping experience from start to finish. We understand the importance of fast, reliable, and discreet shipping, ensuring that your order reaches you safely, securely, and with the utmost privacy. Our goal is to make the delivery process as smooth and hassle-free as possible, so you can focus on enjoying your purchase with complete peace of mind.
We work with trusted shipping partners to offer you efficient and secure delivery services. Every order is carefully packed to protect your items, and we take extra precautions to ensure your privacy with plain, unbranded packaging. Whether you are ordering for yourself or as a gift, you can trust that your package will arrive discreetly, without any indication of its contents.
Shipping & Dispatch
Orders are generally dispatched after receipt of payment and shipped via Swiss Post with tracking for a seamless delivery experience. If you send the mail with required signature, an additional cost will apply—please contact us before selecting this option. No matter which shipping method you choose, we will provide you with a tracking link so you can monitor your package online.
Shipping Fees & Packaging
Shipping fees include handling, packaging, and postage costs.
Handling fees are fixed, while transport fees vary based on the total weight of your order.
To minimize shipping costs, we recommend grouping all items into one order, as we cannot combine separately placed orders.
Secure & Discreet Packaging
Your privacy is our priority. Every package is securely packed in a discreet, unmarked box with no branding or product details visible. Additionally, we take special care to protect fragile items to ensure your order arrives in perfect condition.
At Intimo, we are committed to delivering not just quality products, but also a seamless and stress-free shopping experience. If you have any questions regarding your shipment, feel free to reach out to our customer support team.
💜 Your pleasure, delivered with care.